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Appointment management

Scheduling that keeps patients, doctors and reception in sync.

Online booking, provider calendars, confirmations and reminders — connected, so your team spends less time on the phone and more time with patients.

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Try the booking flow

Interactive demonstration — no booking is made.

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Choose a service
Illustrative interface · sample data

Fewer calls, fewer gaps, fewer surprises

When patients can book and reschedule themselves, and confirmations and reminders go out automatically, reception teams spend less time on routine calls. Every change is reflected in the provider’s calendar immediately, so the schedule your team sees is the schedule patients see.

Appointment Management

Key capabilities

Available

Online booking

Patients choose service, provider and time from live availability, on any device.

Available

Provider calendars

Individual working hours, breaks, appointment lengths and service types per provider.

Available

Automated confirmations

Sent immediately after booking, with date, time, location and preparation notes.

Available

Reminders

Scheduled reminders before the appointment, on the channels each patient has agreed to.

Available

Rescheduling

Patients can request a new time from a reminder link; the calendar updates automatically.

AvailableConfigurable

Cancellation workflows

Cancelled slots are released, and staff can be notified to offer them to waiting patients.

Available

Multi-provider scheduling

Book across several doctors, rooms or locations from one view.

Integration

Calendar sync

Two-way sync with Google Calendar and supported calendar services.

See how it works

Appointment automation

New booking · Tue 10:30
Illustrative interface · sample data

Typical healthcare use cases

  • After-hours booking

    Patients book at night or at weekends without waiting for reception to open.

  • Reducing missed appointments

    Reminders with easy confirm and reschedule options help patients keep or change their slot.

  • Multi-doctor practices

    Route patients to the right provider by specialty, language or availability.

  • Seasonal or campaign demand

    Open extra slots and booking pages for vaccination drives or screening campaigns.

Example workflow

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    A patient books a follow-up consultation online.

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    The slot is reserved in the doctor’s calendar.

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    A confirmation is sent immediately.

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    Reminders go out ahead of the appointment.

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    If the patient reschedules, the old slot is released and the team is notified.

Integration considerations

  • Google Calendar sync is available as standard; other calendar services may require configuration.
  • Synchronising with an existing practice management or hospital scheduling system is a custom integration, assessed per system.
  • Reminder channels depend on WhatsApp, SMS and email configuration and on patient consent.
Explore integrations

Who it is for

Questions about this product

Can patients choose a specific doctor?

Yes. Patients can book a named provider or the first available one, depending on how you configure each service.

Can we control which slots are bookable online?

Yes. You decide which services, providers and times are offered online, and can keep some capacity for phone or walk-in bookings.

Does this guarantee fewer no-shows?

No system can guarantee that. Automated reminders and easy rescheduling make it simpler for patients to keep or change appointments, and reporting shows you how attendance changes over time.

Works together with

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