Independent clinics
Spend less time on administration and more time with patients.
- Professional website
- Online appointment booking
- WhatsApp & SMS reminders
- Google review requests
- Online payment links
- Lead & enquiry management
Patient engagement & healthcare operations platform
From appointments and WhatsApp reminders to payments and patient reviews, Clinicoflow connects your entire patient engagement journey.
Appointments
Today
Bookings this week
86
Median first reply
4 min
Live activity
LiveFrom independent practices to multi-location healthcare organisations, Clinicoflow helps teams create more connected patient experiences.
The connected patient journey
Follow a single booking from the patient’s phone to your team’s calendar — and see how each step updates the patient, the platform and the clinic at the same time.
Step 1 of 6
Patient books online
Layla chooses a dermatology consultation for Tuesday at 10:30, from her phone.
The platform
Seven capabilities that share the same patient records, calendars and conversations — adopt what you need now, and add more as you grow.
Interactive demonstrations
Explore the everyday workflows behind each capability. These are illustrative interfaces with sample data — not live customer accounts or verified integrations.
Patients choose a service, doctor and time; confirmations and reminders follow automatically.
Explore appointment managementTry the booking flow
Interactive demonstration — no booking is made.
Solutions
The same platform, configured very differently for a single-doctor practice and a multi-site hospital group.
Spend less time on administration and more time with patients.
Connect your teams, doctors, and patient communications.
Extend your digital patient experience across existing systems.
Enterprise readiness
What hospital executives, medical center directors and IT teams ask us first — answered plainly, with each item labelled by how it is delivered.
How each item is delivered
Your scheduling system stays the source of truth. Clinicoflow adds the engagement layer: workflows that turn appointments into timely, consented patient communication.
Hospital scheduling system
Your existing HIS, practice-management or scheduling software.
Supported API / integration layer
APIs, webhooks or middleware — where your system exposes them.
Custom implementationClinicoflow engagement workflows
Confirmations, reminders, follow-ups, routing and reporting.
AvailableConfigurableWhatsApp · SMS · Email
Approved templates on the channels each patient has consented to.
AvailableIntegrationPatient communication
Timely, multilingual, two-way conversations.
Payment provider
Payment links and deposits through a supported gateway.
IntegrationConnections to scheduling systems are assessed system by system and delivered as custom integration projects. This diagram shows a typical architecture, not an integration that is available for every system.
Locations can have their own calendars, teams, phone numbers and review profiles, with shared templates and combined reporting.
AvailableConfigurableTeam members see the conversations, calendars and reports their role and location require.
AvailableConfirmations, reminders, follow-ups and recalls on WhatsApp, SMS and email, set up around your processes.
AvailableIntegrationConfigurableStandard integrations and webhooks for common tools. Connections to hospital or practice systems are assessed case by case and delivered as custom projects.
IntegrationCustom implementationDiscovery, configuration, connecting your systems, then a staged launch with staff training. Timelines are agreed before work starts.
ConfigurableA team that understands healthcare operations and the platform supports configuration, integrations and day-to-day questions. Service commitments are set out in your agreement.
Designed around data minimisation — contact and appointment information, not clinical records — with role-based access and encryption in transit. Data-processing terms are part of your agreement.
AvailableStart with one clinic, department or facility and roll out in phases, adding locations, teams and capabilities on the same platform.
ConfigurableIntegrations
Clinicoflow works alongside the systems you already rely on. Some connections are ready to use; others depend on accounts you hold or are delivered as custom projects — we label which is which.
Pricing
A one-time setup plus a predictable monthly subscription. Messaging, payment processing and third-party services are charged separately.
Clinicoflow is a patient engagement and healthcare automation platform. It brings together your website, online booking, appointment reminders, patient messaging, review requests, payment links and reporting, so the nonclinical parts of the patient journey are connected rather than handled across separate tools.
Yes. Many independent clinics start with a website, online booking and automated reminders, then add messaging, reviews or payments later. You only configure the capabilities you need.
No. Clinicoflow is not an electronic health record or hospital information system and does not hold clinical records. For larger organisations it works as a digital engagement layer alongside existing systems, connected through supported or custom integrations where that is technically possible.
Yes, through the WhatsApp Business Platform. This requires an approved WhatsApp Business account, approved message templates for outbound notifications, and patient consent. We help you through the setup.
Yes, where a supported payment gateway is available in your country and your merchant account is approved. Payments are processed by the payment provider; Clinicoflow sends the payment links and records the payment status in your workflows.
Clinicoflow is designed around data minimisation: it holds the contact and appointment information needed for scheduling and communication, not clinical records. Access is role-based and connections are encrypted in transit. Specific security and data-processing terms are set out in your agreement; ask our team for details relevant to your jurisdiction.
Discover how Clinicoflow can help your organisation simplify operations, connect with patients, and create more efficient digital experiences.
Tailor your demo to your organisation:
A conversation with our team — no commitment, no pressure.