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Clinicoflow

Patient engagement & healthcare operations platform

Better patient experiences. Less administrative work.

From appointments and WhatsApp reminders to payments and patient reviews, Clinicoflow connects your entire patient engagement journey.

  • Built for clinics, medical centers and hospitals
  • Arabic, English and more
  • Works alongside your existing systems

Appointments

Today

4 / 12
  • 09:00Layla M.ConsultationConfirmed
  • 09:30Omar K.Follow-upConfirmed
  • 10:30Sara T.New patientBooked
  • 11:15Daniel R.Check-upPendingConfirmed

Bookings this week

86

Median first reply

4 min

Live activity

Live
  • New appointmentDermatology · Tue 10:30 · via website
  • Deposit paidSpecialist consultation · via payment link
  • New Google review“Easy to book and very well organised.”
Illustrative interface · sample data

Built for the way modern healthcare works

From independent practices to multi-location healthcare organisations, Clinicoflow helps teams create more connected patient experiences.

  • Hospitals
  • Medical Centers
  • Specialty Clinics
  • Dental Practices
  • Healthcare Groups

The connected patient journey

One appointment. Every step connected.

Follow a single booking from the patient’s phone to your team’s calendar — and see how each step updates the patient, the platform and the clinic at the same time.

Step 1 of 6

Patient books online

Layla chooses a dermatology consultation for Tuesday at 10:30, from her phone.

Illustrative interface · sample data
Explore the full patient journey

Interactive demonstrations

See the platform at work.

Explore the everyday workflows behind each capability. These are illustrative interfaces with sample data — not live customer accounts or verified integrations.

Online booking, without the phone calls.

Patients choose a service, doctor and time; confirmations and reminders follow automatically.

Explore appointment management

Try the booking flow

Interactive demonstration — no booking is made.

  1. 1
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  4. 4
Choose a service
Illustrative interface · sample data

Solutions

Built around your healthcare organisation.

The same platform, configured very differently for a single-doctor practice and a multi-site hospital group.

Independent clinics

Spend less time on administration and more time with patients.

  • Professional website
  • Online appointment booking
  • WhatsApp & SMS reminders
  • Google review requests
  • Online payment links
  • Lead & enquiry management

Medical centers

Connect your teams, doctors, and patient communications.

  • Centralised appointment management
  • Automated patient reminders
  • Reception workflow efficiency
  • Follow-up automation
  • Reputation management
  • Operational reporting

Enterprise readiness

Built for organisations with real operational complexity.

What hospital executives, medical center directors and IT teams ask us first — answered plainly, with each item labelled by how it is delivered.

How each item is delivered

Available
Available as part of the Clinicoflow platform.
Configurable
Set up around your workflows during implementation.
Integration
Connects to a third-party service your organisation holds an account with.
Custom implementation
Delivered as a scoped project, where the other system allows it.

How Clinicoflow works alongside your existing systems

Your scheduling system stays the source of truth. Clinicoflow adds the engagement layer: workflows that turn appointments into timely, consented patient communication.

Hospital scheduling system

Your existing HIS, practice-management or scheduling software.

Supported API / integration layer

APIs, webhooks or middleware — where your system exposes them.

Custom implementation

Clinicoflow engagement workflows

Confirmations, reminders, follow-ups, routing and reporting.

AvailableConfigurable

WhatsApp · SMS · Email

Approved templates on the channels each patient has consented to.

AvailableIntegration

Patient communication

Timely, multilingual, two-way conversations.

Payment provider

Payment links and deposits through a supported gateway.

Integration

Connections to scheduling systems are assessed system by system and delivered as custom integration projects. This diagram shows a typical architecture, not an integration that is available for every system.

  • Multi-location operations

    Locations can have their own calendars, teams, phone numbers and review profiles, with shared templates and combined reporting.

    AvailableConfigurable
  • User roles and permissions

    Team members see the conversations, calendars and reports their role and location require.

    Available
  • Patient communication workflows

    Confirmations, reminders, follow-ups and recalls on WhatsApp, SMS and email, set up around your processes.

    AvailableIntegrationConfigurable
  • Integration capabilities

    Standard integrations and webhooks for common tools. Connections to hospital or practice systems are assessed case by case and delivered as custom projects.

    IntegrationCustom implementation
  • Implementation and onboarding

    Discovery, configuration, connecting your systems, then a staged launch with staff training. Timelines are agreed before work starts.

    Configurable
  • Technical support

    A team that understands healthcare operations and the platform supports configuration, integrations and day-to-day questions. Service commitments are set out in your agreement.

  • Data protection

    Designed around data minimisation — contact and appointment information, not clinical records — with role-based access and encryption in transit. Data-processing terms are part of your agreement.

    Available
  • Operational scalability

    Start with one clinic, department or facility and roll out in phases, adding locations, teams and capabilities on the same platform.

    Configurable

Integrations

Designed to connect with your digital ecosystem.

Clinicoflow works alongside the systems you already rely on. Some connections are ready to use; others depend on accounts you hold or are delivered as custom projects — we label which is which.

Available
Works with standard platform setup.
Configuration required
Depends on accounts, approvals or settings your organisation holds.
Custom integration
Delivered as a scoped project; feasibility is assessed per system.
Explore integrations

Communication

  • WhatsApp BusinessConfiguration required
  • SMSConfiguration required
  • EmailAvailable

Business

  • Google Business ProfileConfiguration required
  • Google CalendarAvailable

Payments

  • Supported payment gatewaysConfiguration required

Enterprise

  • Custom APIsCustom integration
  • Existing scheduling systemsCustom integration
  • Hospital information systemswhere integration is technically supportedCustom integration

Pricing

The right Clinicoflow solution for every stage of growth.

A one-time setup plus a predictable monthly subscription. Messaging, payment processing and third-party services are charged separately.

Compare plans

Frequently asked questions

What is Clinicoflow?

Clinicoflow is a patient engagement and healthcare automation platform. It brings together your website, online booking, appointment reminders, patient messaging, review requests, payment links and reporting, so the nonclinical parts of the patient journey are connected rather than handled across separate tools.

Is Clinicoflow suitable for small clinics?

Yes. Many independent clinics start with a website, online booking and automated reminders, then add messaging, reviews or payments later. You only configure the capabilities you need.

Does Clinicoflow replace our existing hospital management system?

No. Clinicoflow is not an electronic health record or hospital information system and does not hold clinical records. For larger organisations it works as a digital engagement layer alongside existing systems, connected through supported or custom integrations where that is technically possible.

Does Clinicoflow support WhatsApp?

Yes, through the WhatsApp Business Platform. This requires an approved WhatsApp Business account, approved message templates for outbound notifications, and patient consent. We help you through the setup.

Can patients pay online?

Yes, where a supported payment gateway is available in your country and your merchant account is approved. Payments are processed by the payment provider; Clinicoflow sends the payment links and records the payment status in your workflows.

How is patient information protected?

Clinicoflow is designed around data minimisation: it holds the contact and appointment information needed for scheduling and communication, not clinical records. Access is role-based and connections are encrypted in transit. Specific security and data-processing terms are set out in your agreement; ask our team for details relevant to your jurisdiction.

Ready to build a better patient experience?

Discover how Clinicoflow can help your organisation simplify operations, connect with patients, and create more efficient digital experiences.

Tailor your demo to your organisation:

A conversation with our team — no commitment, no pressure.